If you joined our My Element loyalty club prior to placing your order, then your return shipping is free of charge! You can simply use the pre-paid, white sticker label supplied in your original order, no need to attend a post office, simply use the barcoded pre-paid label and place the parcel in your closest red post box. No need to attend the Post Office as your label is prepaid.
Non loyalty member orders returned at the customer's expense. Check our Returns page for more information.